FAQ's

If you have any questions or comments please do either get in touch directly or use the comments page and we will answer as quickly as possible!
 

What do I do if my absorber dries out?

If your absorber dries out simply run warm water over the absorber while squeezing gently. The absorber will become soft and supple and ready to use in seconds. To prevent the absorber from drying out store it damp in it's tube so it is ready to use any time anywhere, please note the absorber won't rot when stored in it's tube.
 

How often should I wash my absorber?

Routine washing of your absorber is highly recommended. The more you wash it; the cleaner it stays; the better it works. Remember the absorber is a sponge and the pores of the sponge can become clogged with oils, polymers or debris it may pick up as you dry your vehicle or if it happens to fall on the ground. Throw it in the washing machine as often as you like.
 

What do I do if my absorber develops an odour?

Odours in an absorber can be caused by many things. Sometimes it gets stored without being fully wrung out and the odour emanates from the stale water held within the absorber's pores. To eliminate most odours you can wash the absorber in the washing machine.
 

What do I do if my absorber gets grease on it?

Getting grease out of an absorber is not too difficult. Just wash the absorber in the washing machine, this will remove the grease from the pores. Please note that the absorber may be a little discoloured where the grease spot was, but this will not affect its performance.
 

Does any one of the colours work better than the others?

No. All colours perform the same.
 

Why shouldn't I use glass cleaner on my paint finish?

Glass cleaner is just that, a cleaning agent for glass. The chemical make-up is for removing things that stick to a hard glass surface. It has potential for removing protective waxes from your paint surface leaving it vulnerable to damage.
 

How do I get rid of swirls?

Each time a paint finish is touched the risk of swirls increase. the best solution is providing a barrier of protection that creates a blanket between you and your paint finish. When wax is applied it is held in place by the pores of the paint finish leaving a microscopic layer of protection behind, the result is a smooth surface that prevents water adhesion.
 

How do I get rid of water spots?

Water spots are generally created by water remaining on the surface of the paint finish or by hard water. The first step would be to remove water anytime you see it sitting on the paint finish. The absorber is a great tool for this. Also keeping the surface as clean and protected as possible with a layer of wax will help water bead from the surface.